GET /v1/templates/{template_id}

Returns one template by its template_id: WhatsApp’s own template ID, the id field in list and create responses.

curl "$HELLO_API_URL/v1/templates/1234567890123456" \
  -H "Authorization: Bearer $HELLO_API_KEY"

A common use is polling a newly created template until its status changes from PENDING to APPROVED or REJECTED.

Response `200`

{
  "id": "1234567890123456",
  "waba_id": "9999999999987654",
  "name": "order_shipped",
  "language": "en",
  "status": "REJECTED",
  "category": "UTILITY",
  "components": [
    { "type": "BODY", "text": "Hi {{1}}, your order {{2}} has shipped.", "example": { "body_text": [["Asha", "#10432"]] } }
  ],
  "rejected_reason": "INVALID_FORMAT",
  "quality_score": { "score": "UNKNOWN" },
  "status_updated_at": "2026-09-26T11:02:00Z",
  "created_at": "2026-09-26T11:00:00Z",
  "updated_at": "2026-09-26T11:02:00Z"
}

The template object

Field	Type	Description
`id`	string	WhatsApp’s own template ID (numeric)
`waba_id`	string	The WhatsApp Business Account the template belongs to (Hello extension)
`name`	string	Template name, used when sending
`language`	string	Language code, used when sending
`status`	string	`APPROVED`, `PENDING`, `REJECTED`, `PAUSED`, `DISABLED` and so on. Only `APPROVED` templates can be sent.
`category`	string	`MARKETING`, `UTILITY` or `AUTHENTICATION`
`parameter_format`	string	`NAMED` or `POSITIONAL`, when set
`components`	array	Header, body, footer, buttons and any other component type, in WhatsApp’s own template format — stored and returned without loss
`rejected_reason`	string	Why WhatsApp rejected the template, when `status` is `REJECTED`
`quality_score`	object	WhatsApp’s quality rating
`status_updated_at`, `quality_updated_at`	timestamp	When status or quality last changed (Hello extension)
`created_at`, `updated_at`	timestamp	Hello extension

Fields with no value are left out. Every other field WhatsApp puts on a template object (sub_category, carousel cards, authentication and limited-time-offer fields, and so on) is included as Meta returns it.

Errors

Status	`code`	Cause
`401`	`UNAUTHORIZED`	Missing, wrong or disabled API key
`404`	`NOT_FOUND`	No such template in your organization
`500`		Temporary server error. Retry.